Privacy Policy

We ensure your data is protected on our website

Prokinetics Physical Therapy is committed to protecting the private data of the users of our website. This Privacy Policy describes how we collect, use, and process your information to personalize your experience and protect information obtained through our website at prokinetics.com. It also explains how we offer choices regarding the use of your data and how you can access and update your information over time 

Who We Serve & Scope of This Policy

This Privacy Policy applies to:

•         Prospective and current patients who visit our website, submit contact forms, or engage our services
•         Visitors to prokinetics.com

 Information From Third Parties

We may receive information about you from third-party sources, including referrals from healthcare partners. 

Key Terms

1. Personal Information: Refers to personally identifiable information, such as your name, address, email address, Social Security number, or phone number. Children under the age without parental/guardian consent are not allowed to use the services of prokinetics.com.
2. Site: Refers to the website of Prokinetics.com.
3. Users: Refers to individuals who visit and use the services of our website.

Collection and Use of Personal Information:

If you visit our website to view information about our services, you are not required to provide personal information. However, when you fill out the form or book an appointment, we collect your full name, email address, phone number, and case description.

prokinetics.com automatically receives and records information from your browser, including your IP address and the services you request. We use this information for:

1. Products and services provision
2. Medical billing services
3. Identification and authentication
4. Services improvement
5. Contact research
6. Anonymous reporting

Phone Numbers for SMS:

Prokinetics may collect your mobile phone number to send service-related SMS notifications. Your mobile number will not be shared, sold, or used for promotional purposes without your consent. You can opt out of receiving SMS notifications by contacting us at info@prokineticspt.com

Your Choices:

You have the right to:

1. Access and review your personal information
2. Request corrections to your personal information.
3. Opt out of receiving marketing communications, calls, and SMS Messages.

Service-Related Announcements:

We may send you strictly service-related announcements when necessary, such as notifications about service maintenance. These communications are not promotional, and you can opt out of them. If you wish to stop receiving these emails, you can unsubscribe.

Newsletter:

If you subscribe to our newsletter, we will use your name and email address to send you updates. You can unsubscribe at any time by clicking the link provided in the email.

IP Addresses:

IP addresses are automatically reported by your browser. We may use IP addresses for:

• Diagnosing or servicing technology problems
• Estimating the number of users from specific geographical regions

Cookies and Tracking Technologies:

When you visit our site, we install cookies in your browser. Cookies are small data files that include an anonymous unique identifier. We use session cookies to facilitate navigation and provide a personalized experience. Persistent cookies remain on your hard drive for extended periods and may store your password for convenience.

Third-party tracking services use cookies and other technologies to collect non-personally identifiable information about users in aggregate. Rejecting cookies may limit your ability to use some areas of our site.

Behavioral Targeting / Re-Targeting:

We collaborate with third-party ad networks to manage our advertising on other websites. Our ad network partners use cookies and web beacons to collect information about your activities on this and other websites to provide targeted advertising based on your interests.

Information Sharing and Disclosure:

Prokinetics may disclose personally identifiable information under special circumstances, such as to comply with legal requirements or when your actions violate our terms of service. We share demographic information with business partners but do not use personally identifiable information without your permission.

Third-party vendors may advertise our services online using cookies based on your prior visits to our website. You can opt out of Google’s use of cookies by visiting the Google advertising opt-out page.

Access, Update, or Correct Personal Information:

If your personal information changes, or if you no longer wish to use our services, you can correct or request deletion of your information by contacting us via telephone or postal mail. We will respond promptly to such requests.

We retain your data as long as your account is active or as needed to provide services and comply with legal obligations.

Security:

We follow industry standards and federal laws to protect your personal information during transmission and storage. While no method of transmission over the internet or electronic storage is 100% secure, we strive to protect your information. For any security concerns, contact us at info@prokineticspt.com

Links to Other Sites:

We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any service providers you interact with through links on our site.

Referrals:

If you use our referral services, we will collect the referral’s name and email address to send an invitation to our website. You can request the removal of this information from our database by contacting us at info@prokineticspt.com

Collecting and Using Your Personal Data:

Types of data collected include personal data (name, email, phone, address) and usage data (IP address, browser type, pages visited). We collect this data to improve our services and user experience.

Changes and Updates to this Privacy Policy:

We may update this privacy policy periodically. We encourage you to review this page for the latest information on our practices.

Contact Us:

For questions or suggestions about our privacy policy, contact us at:

Phone: (718) – 576 -1150

Email: info@prokineticspt.com