Terms of Service for Prokinetics Physical Therapy

Welcome to Prokinetics Physical Therapy. Please read these Terms of Service (“Terms”) carefully before using our website, services, or enrolling in our mobile messaging program. By accessing our services or interacting with us, you agree to be bound by these Terms.

1. Description of Services

ProKinetics in Brooklyn (Bensonhurst), and Manhattan (Chelsea), NYC, is a premier physical therapy clinic. We have been serving our patients with diverse injury situations. We are committed to helping you work towards total recovery and help you set up for your physical success. 

2. User Responsibilities

By using our services, you agree to provide accurate, current, and complete information, including your contact details. You agree not to use our services or messaging platforms for any unlawful, fraudulent, or abusive purposes.

3. No Medical Advice

The content of this Site, including text, graphics, images, and other material, is for informational purposes only. The content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physical therapist, physician, or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this Site.

4. Mobile Messaging (A2P 10DLC) Program Terms

Prokinetics offers standard mobile text messaging alerts, operational updates, and support communications to clients who explicitly opt-in to receive them.

  • User Opt-In: By providing your phone number and checking an opt-in box on our forms, or by sending an initial text message to our line at (718) 576 – 1150, you expressly consent to receive text messages from Billing Nerds. Consent is not a condition of purchase.
  • Opt-Out (How to Cancel): You can cancel the SMS service at any time. Just text STOP to our number. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
  • Get Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by calling us at ((718) 576 – 1150 or emailing info@prokinetics.com.
  • Rates: As with any text message program, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your interactions and account activity.
  • Carrier Liability: Mobile carriers are not liable for delayed or undelivered messages.

5. Limitation of Liability

To the maximum extent permitted by applicable law, Prokinetics Physical Therapy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, resulting from your use or inability to use our services.

6. Intellectual Property

All content, logos, text, graphics, and software used on our website or within our services are the property of Prokinetics Physical Therapy and are protected by applicable copyright and trademark laws.

7. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. Your continued use of our services after updates are posted constitutes acceptance of those changes.

8. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Company Name: Prokinetics Physical Therapy
  • Phone: (718) 576 – 1150
  • Email: info@prokinetics.com